Terms of Service

1. Acceptance of Terms

By accessing this website, engaging with Bubbles AI (“we”, “us”, or “our”), or entering into a written engagement for our services, you (“the Client”) agree to be bound by these Terms of Service together with any specific statement of work, proposal or written agreement signed between the parties. If you do not agree, please do not use the site or engage our services.

2. Services Description

Bubbles AI provides applied artificial-intelligence consultation, systems integration, workflow automation and related advisory services. The exact scope, deliverables, timelines and acceptance criteria for any engagement are set out in the signed statement of work, which prevails over any general marketing description appearing on this website.

3. Client Responsibilities

• Provide timely access to information, systems, subject-matter experts and decision-makers reasonably required to perform the services.
• Ensure that any data supplied to Bubbles AI is lawfully held and that Client has the right to share it with us for the agreed purpose.
• Nominate an authorised point of contact for approvals, acceptance sign-off and change requests.
• Comply with all applicable laws, regulations and internal policies while using any deliverable produced by us.

4. Fees & Payment

Fees, payment schedules, currency, taxes and expense terms are set out in the applicable statement of work. Unless expressly stated otherwise, invoices are payable within thirty (30) days of issue. Overdue amounts may attract interest at the maximum rate permitted by law and, at our discretion, suspension of ongoing work until settled.

5. Intellectual Property

Each party retains ownership of its pre-existing intellectual property. On full payment of applicable fees, the Client receives a license to use the specific deliverables produced for them, on the terms set out in the statement of work. Bubbles AI retains ownership of any reusable frameworks, prompts, tooling, templates or generic know-how used or developed in the course of the engagement, and may use these for other clients.

6. Confidentiality

Each party shall treat non-public information received from the other in connection with the services as confidential and shall use it only for the purpose of performing or receiving the services. This obligation continues for three (3) years after the end of the engagement, or longer where the information constitutes a trade secret or personal data.

7. Warranties & Disclaimers

We warrant that the services will be performed with reasonable skill and care by suitably qualified personnel. Except as expressly stated in these terms or a signed statement of work, the services and any deliverables are provided “as is” and we disclaim all other warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose and non-infringement.

AI systems produce probabilistic outputs. We do not guarantee that any AI-assisted deliverable will be free from error, bias or omission. The Client is responsible for validating outputs before relying on them in production, regulated or safety-critical contexts.

8. Limitation of Liability

To the maximum extent permitted by applicable law, neither party shall be liable to the other for any indirect, incidental, consequential, special or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or in connection with these terms or the services. Our aggregate liability under or in connection with any engagement shall not exceed the fees actually paid by the Client to Bubbles AI for the specific services giving rise to the claim during the twelve (12) months preceding the event on which the claim is based.

9. Termination

Either party may terminate an engagement for convenience by giving thirty (30) days’ written notice, and for cause (including material, uncured breach or insolvency) with immediate effect. Fees for work performed up to the effective date of termination remain payable. Sections that by their nature should survive termination (including confidentiality, intellectual property and limitation of liability) shall continue in force.

10. Governing Law & Jurisdiction

These Terms of Service are governed by the laws of the United Arab Emirates as applicable in the Emirate of Dubai. The courts of Dubai shall have exclusive jurisdiction over any dispute arising out of or in connection with these terms, subject to any different forum expressly agreed in a signed statement of work.

11. Contact

Questions about these Terms of Service can be sent to sanket@socialbubbles.ae or to our registered address in Deira, Dubai (see the Legal Entity page for details).