Privacy Policy

Introduction

Bubbles AI (“we”, “us”, or “our”) respects your privacy. This policy explains what personal information we collect via this website and in the course of our services, how we use it, who we share it with, and the rights available to you.

Data We Collect

We collect only the information reasonably needed to respond to enquiries and deliver services. This typically includes:

• Contact-form fields: name, work email, company (optional), phone (optional), and the content of the message you submit.
• Scheduling information: if you book a call via our integrated calendar, the calendar provider receives the name, email and time slot you provide.
• Standard technical logs: IP address, user agent, referring URL, and timestamps. Used for security, abuse prevention and aggregate traffic analysis.
• Cookies and similar technologies: a small number of first-party cookies used to remember your preferences and to measure aggregate usage. See Cookies below.

How We Use It

• Respond to enquiries and provide the services you request.
• Send you information relevant to an active engagement.
• Maintain the security, availability and integrity of the site and our systems.
• Comply with legal, tax and accounting obligations applicable to us.

Legal Basis

Where applicable data-protection law requires a lawful basis for processing, we rely on: your consent (for optional communications and non-essential cookies), the performance of a contract (to deliver services), and our legitimate interests in operating and improving the site and our business, balanced against your rights.

Sharing & Sub-processors

We do not sell personal information. We share it only with service providers who help us operate the site and deliver services, under contracts that require them to protect it. Typical categories include:

• Our hosting and content-delivery infrastructure provider.
• An email-delivery provider used for transactional email.
• Cal.com, the calendar scheduling service embedded on our contact page, when you choose to book a call.
• Analytics services, if any are in use, configured to collect only aggregated, non-identifying data.

Data Retention

Contact-form submissions and enquiry records are retained for up to twenty-four (24) months from the last interaction, after which they are deleted or anonymised unless a longer retention period is required by law or by an active engagement. Technical logs are retained for a maximum of ninety (90) days.

International Transfers

Some of our service providers may be located outside the United Arab Emirates. Where personal data is transferred outside your jurisdiction, we take steps designed to ensure a level of protection substantially equivalent to that required by applicable local law, including through contractual safeguards with sub-processors.

Your Rights

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct information that is inaccurate.
• Request deletion of information we no longer need.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on it.
• Lodge a complaint with a competent supervisory authority.

To exercise any of these rights, contact us at sanket@socialbubbles.ae. We may need to verify your identity before responding.

Cookies

We use only the cookies necessary to operate the site (for example, to preserve navigation state) and, where you consent, a small number of analytics cookies. You can block or delete cookies through your browser settings. Blocking essential cookies may affect site functionality.

Children’s Privacy

This site and the services described on it are not directed at children under the age of sixteen (16), and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected in the “Last updated” date at the top of the page. Continued use of the site after an update indicates acceptance of the revised policy.

Contact

Bubbles AI
Al Masraf Building - Varsal Business Center, 8th Floor
Baniyas Rd - Deira - Dubai - United Arab Emirates
Email: sanket@socialbubbles.ae
Phone: +971 50 858 7972